How do I fix 'Malformed UTF-8 characters, possibly incorrectly encoded'

Hi. I'm trying to parse a text file. I'll be getting some data from the file and adding them to a record however I'm receiving this error: Malformed UTF-8 characters, possibly incorrectly encoded. I have hunch that it's because of these characters: 谩,眉,贸, etc. I tried using the strip accent filter however I still keep getting this error. Is there any way I can solve this?

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